Privacy policy.

Effective Date: 1/1/2025

NOVA Real Estate Academy (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us via email or text message, enroll in our programs, or interact with us on social platforms.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Real estate licensing status or interest

• Payment details (processed securely through third-party providers)

b. Automated Information

• IP address

• Browser type and version

• Device type and operating system

• Referring URLs and activity on our site

• Cookies, pixels, and analytics data

c. Communication History

• Email responses and engagement (opens, clicks)

• SMS responses and opt-in/opt-out status

• Phone call records (via business phone systems)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage course enrollments and services

• Send reminders, updates, or special offers via email and text

• Respond to inquiries and provide support

• Track course progress and certification eligibility

• Improve our website functionality and user experience

• Comply with legal or regulatory requirements

3. Text Messaging (SMS/MMS)

By submitting your mobile number, you agree to receive notifications and updates regarding your account, customer support, and real estate education from NOVA Real Estate Academy. Messages may include:

• Course notifications, updates, or reminders

• Customer care for course requirements and deadlines

• Higher education or licensing information

Details:

• Message frequency may vary.

• Message and data rates may apply.

• Consent is not a condition of purchase.

• No mobile opt-in data will be shared with third parties.

• Consumer data will not be transferred to external organizations under any circumstances, even with consent.

• We conduct regular audits and maintain strict access controls to safeguard your data.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at support@novarealestateacademy.com.

4. Email Communications

We may send promotional or transactional emails based on your interactions with our school. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

We comply with the CAN-SPAM Act, ensuring all commercial emails include:

• Our physical business address

• Clear identification as a marketing message

• A working unsubscribe option

5. Cookies & Analytics

We use cookies, pixels, and other tracking technologies to improve your experience and monitor performance. Tools we may use include:

• Google Analytics

• Meta/Facebook Pixel

• YouTube embedded player

• CRM or marketing automation platforms (e.g., HubSpot, Mailchimp)

You may disable cookies in your browser settings, but this may limit functionality.

6. Third-Party Disclosure

We do not sell or rent your personal data. We may share it only with trusted service providers, including:

• Email service providers

• Payment processors

• SMS platforms

• Website hosting and analytics services

All third parties must comply with strict data protection standards.

7. Data Security

We take administrative, technical, and physical measures to secure your data. All payment transactions are encrypted and processed through trusted third-party gateways.

8. Your Rights

Depending on your location, you may have privacy rights under regulations like GDPR or CCPA, including:

• Accessing your personal data

• Correcting or deleting your data

• Restricting or objecting to processing

• Withdrawing consent at any time

To exercise your rights, email us at support@novarealestateacademy.com.

9. Children’s Privacy

Our services are intended for users 18+. We do not knowingly collect data from children under 13. If discovered, we will delete such data promptly.

10. Updates to This Policy

We may update this policy from time to time. Updates will be posted on www.novarealestateacademy.com with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, your personal data, or your rights, please contact us.